From a payout request to money delivered
A payout is a routing decision, a price, an execution and a reconciliation. The platform treats all four as first-class rather than leaving three of them to a spreadsheet.
The router
Point a merchant’s payout settings at the router and every request resolves against your rules rather than a fixed provider. Rules are walked merchant first, then programme, in priority order, and the first whose corridor matches the request and whose amount range is satisfied wins. Nothing matches and the request is refused with a clear no-route code rather than being sent somewhere hopeful.
Where the money comes fromCorridors, not just providers
A corridor is the combination that actually matters: provider, source country and currency, destination country and currency, and payout type. Each one carries what that route genuinely needs. Which recipient identifier is required, whether that is an IBAN, a mobile number, an account number or a name and document. What sender and beneficiary information the destination demands. Minimum and maximum amounts. Picking a route picks all of it at once.
IBAN accountsCascade when a corridor fails
A provider going down should not become a failed payout. When a routed bank payout fails, the next eligible provider in the resolved order is tried automatically, and the merchant notification is deliberately held while a fallback remains, so nobody is told a payment failed that is about to succeed. Cash pickup and card payouts are excluded by design, because without a beneficiary bank account there is no tuple to route on.
Payout monitoringTwo layers of pricing
What the customer pays and what the payout cost you are different numbers, and the platform keeps both. The retail layer holds the amount sent, the transfer fee and the FX spread you retained. The wholesale layer holds what was actually funded to the provider, their commission and the wholesale rate they applied, captured at execution because that is the only moment it is knowable. Fees are configured flat, as a percentage, or both.
Fees and settlementReconciled against the provider
Every payout is reconciled back against the provider’s own record rather than assumed complete. Status changes arrive by webhook, a sweep re-checks anything still open, and vendor settlement files are produced from what actually executed, with the wholesale rate and commission on each line. When a wire is returned or cancelled it comes back to the payout it belongs to.
Reconciliation
