The transaction console
your operators need.
Search, filter, refund, capture, void, dispute and reconcile transactions across the entire merchant base - from one console.
Transactions are the core unit of work
Operators spend most of their time working with transactions. Transaction Management gives them fast search, bulk operations, dispute handling and reconciliation - all in one place.
Search & filter
The console operators actually work in. Find the transaction, understand what happened to it, and act on it, with the full history behind every state it passed through.
Bulk operations
Take action on individual or bulk transactions with the right role. Every action audit-logged.
Full audit log
Track chargebacks per MID, respond to disputes through the platform, manage representment cycles.
Reconciliation
Match transactions across multiple acquirers using the reconciliation engine. Reconciliation files get analysed and a summary report generated for the included transactions.
Real-time monitoring
Watch transaction volume, decline patterns and approval ratios in real time. Alerts trigger when thresholds breach.
How operators work transactions
- Find
Search by any combination of fields. Saved searches and shared filters speed up recurring queries.
- Act
Refund, capture, void, dispute or flag with the right role. Bulk operations supported.
- Reconcile
Upload acquirer reconciliation files; the engine matches transactions and generates summary reports for finance.
Frequently asked questions
How fast is transaction search?
Search is built for the volumes a payment platform produces, so filtering by merchant, date, status or reference returns a workable result rather than a timeout.
Can I export transactions?
Yes. Export to CSV, Excel or via the API. Bulk export jobs run in the background; large exports are paginated.
How are bulk refunds handled?
Refunds can be issued in bulk from a filtered selection, with each one recorded individually so the audit trail stays per transaction rather than per batch.
Can a merchant see its own transactions?
Yes. The merchant control panel shows the merchant its own transactions with the same filtering and export capabilities - branded as your platform.
How is reconciliation accuracy maintained?
Every transaction carries the acquirer reference, our reference, and the customer reference. Reconciliation files match on these references with reporting on unmatched line items.
Where is data hosted?
Hosting, retention and data residency are set per deployment rather than fixed, and each brand is served from its own domain. Tell our team what your regulator and your customers require and we will confirm the arrangement in writing.